Guest Experience Lead — Flexible Hours & Growth

McDonald's; Tampa (FL); On-site; USD 19,630 - 22,317; Full time

Benefits offered by this job

Competitive pay from $14.25 - $16.20 per hour

Employee discounts and free meals

Paid sick leave and time off

Tuition reimbursement

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A renowned fast-food chain in Tampa is seeking a Guest Experience Lead to enhance guest satisfaction. This role involves leading the guest experience, addressing concerns, and collaborating with the team. Ideal candidates embody a hospitable demeanor and have a passion for helping others, making them an asset to a welcoming environment. This position offers competitive pay, flexible scheduling, and various benefits.

Qualifications

• Must have a humble and hospitable demeanor.
• Passion for helping and serving others is essential.
• A desire to learn and grow within the role is required.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience by checking on guests.
• Handle guest concerns and resolve them effectively.
• Work with team to maintain a clean and welcoming environment.
• Provide insights on promotions and app features.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Desire to learn and grow

Effective communication

Job description

A renowned fast-food chain in Tampa is seeking a Guest Experience Lead to enhance guest satisfaction. This role involves leading the guest experience, addressing concerns, and collaborating with the team. Ideal candidates embody a hospitable demeanor and have a passion for helping others, making them an asset to a welcoming environment. This position offers competitive pay, flexible scheduling, and various benefits.