Guest Experience Champion — Front Desk

The Indigo Road Hospitality Group; Memphis (TN); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Benefits package

Dynamic team

Descripción de la vacante

The Indigo Road Hospitality Group is seeking a Front Desk Agent to be the first point of contact for guests at our Memphis location. You will ensure a warm, efficient check-in/check-out experience, handle guest information securely, and assist with luggage as needed.

Join a growing hospitality team and contribute to a fast-paced environment focused on guest satisfaction, privacy, and professional service. This on-site role requires flexibility for days, evenings, weekends, and holidays.

Formación

• Provides excellent guest service with a positive attitude.
• Ability to communicate effectively with guests and coworkers.
• Demonstrates strong problem-solving skills and attention to detail.

Responsabilidades

• Greet guests and assist with check-in/check-out processes.
• Handle guest information and ensure accuracy of records.
• Maintain cash and credit transaction records with integrity.
• Protect guest privacy and company assets.
• Follow safety and security policies and participate in training.

Conocimientos

Guest service

Teamwork

Communication

Problem solving

Attention to detail

Herramientas

MS Office

Descripción del empleo

The Indigo Road Hospitality Group is seeking a Front Desk Agent to be the first point of contact for guests at our Memphis location. You will ensure a warm, efficient check-in/check-out experience, handle guest information securely, and assist with luggage as needed.

Join a growing hospitality team and contribute to a fast-paced environment focused on guest satisfaction, privacy, and professional service. This on-site role requires flexibility for days, evenings, weekends, and holidays.