Guest Experience Champion | Flexible Hours

Target; Pottstown (Montgomery County); On-site; USD 19,000 - 29,000; Full time

Job summary

Target in the United States is seeking a Guest Advocate to create an easy, inspiring and friendly guest experience. You will greet guests, assist with questions, and guide them to the right products and services to enhance their visit.

The role emphasizes teamwork, flexibility, and the ability to manage multiple tasks in a fast-paced environment, including drive-up, order pickup, and returns. Training will equip you with knowledge of digital tools and store processes.

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Greet guests at 10ft, 4ft and provide warm, helpful interaction.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Make the guest aware of current promos, store activities and events and show how to use Target App features.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Attention to detail

Tools

Handheld scanners

POS system

Job description

Target in the United States is seeking a Guest Advocate to create an easy, inspiring and friendly guest experience. You will greet guests, assist with questions, and guide them to the right products and services to enhance their visit.

The role emphasizes teamwork, flexibility, and the ability to manage multiple tasks in a fast-paced environment, including drive-up, order pickup, and returns. Training will equip you with knowledge of digital tools and store processes.