Guest Experience Champion — Flexible Hours

Target; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Target is looking for a Guest Advocate to create an inviting guest experience, greet guests, and resolve questions while maintaining high service standards. You will assist with orders, returns, and in-store experiences, and help guests understand benefits and how to use features like the Target App.

The role requires adaptability to a fast-paced environment and teamwork across shifts. Training focuses on effective communication, friendly service and safety; a flexible schedule including nights,

Qualifications

• Good communication and a welcoming, helpful attitude toward guests and teammates.
• Attention to detail while prioritizing tasks and assisting guests.
• Willingness to educate guests about products and services.
• Ability to communicate on multiple handheld devices and use scanners.
• Ability to work independently and in a team, in a fast-paced environment.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests and assisting with needs.
• Help guests find products and resolve issues to ensure smooth shopping.
• End each guest interaction with a sincere thank you and maintain a positive attitude.
• Support team efforts and assist peers while following Target policies.
• Inform guests about promotions, loyalty programs, and how to use the Target App features.

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Educating guests

Multi-device communication

Teamwork

Stay composed under pace

Resolve guest questions

Tools

Handheld scanners

Job description

Target is looking for a Guest Advocate to create an inviting guest experience, greet guests, and resolve questions while maintaining high service standards. You will assist with orders, returns, and in-store experiences, and help guests understand benefits and how to use features like the Target App.

The role requires adaptability to a fast-paced environment and teamwork across shifts. Training focuses on effective communication, friendly service and safety; a flexible schedule including nights,