Guest Experience Champion - Flexible Hours

Target; Waukee (IA); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is hiring a Guest Advocate to welcome and assist guests, delivering an easy and inspiring shopping experience. You will greet customers, help locate products, resolve concerns, and promote Target’s services and benefits, including loyalty programs and digital tools.

The role emphasizes teamwork, adaptability, and a friendly, solution‑oriented approach in a fast-paced store environment with a focus on guest satisfaction and safety policies.

Qualifications

• Effective communication with positive language and attentiveness to guests' needs.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Educate guests and engage around products and services.
• Ability to use handheld scanners and various store tech.
• Work independently and with a team.
• Remain focused in a fast-paced environment and juggle multiple tasks.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an easy, inspiring and friendly guest experience.
• Greet guests and initiate warm, helpful interactions.
• Help guests find items or resolve issues for a smooth shopping experience.
• End every guest interaction with a sincere thank you.
• Support teammates and assist peers as needed while staying positive.

Skills

Communication skills

Guest service

Teamwork

Problem solving

Job description

Target is hiring a Guest Advocate to welcome and assist guests, delivering an easy and inspiring shopping experience. You will greet customers, help locate products, resolve concerns, and promote Target’s services and benefits, including loyalty programs and digital tools.

The role emphasizes teamwork, adaptability, and a friendly, solution‑oriented approach in a fast-paced store environment with a focus on guest satisfaction and safety policies.