Guest Experience Champion — Flexible Hours

Target; Germantown (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

Target is seeking a friendly Guest Advocate to help guests have a seamless shopping experience in our store. You will greet customers, understand their needs, and guide them through our products, services, and loyalty programs.

The role emphasizes teamwork, flexibility, and a strong service culture. You will navigate a fast-paced environment, assist with drive-up and online orders, and ensure accuracy in transactions while maintaining store standards.

Qualifications

• Excellent communication and guest interaction skills.
• Ability to work in a fast-paced environment with accuracy.
• Willingness to learn about products, services, and loyalty programs.

Responsibilities

• Demonstrate a service culture prioritizing guest experience and adopt the service standard.
• Greet guests and assist with their daily needs while maintaining a welcoming atmosphere.
• Solve guest issues by engaging helpfully and understanding current promos and store activities.
• Explain and promote store benefits, loyalty programs, and how to enroll.
• Operate checkout operations accurately and assist with Drive Up and Order Pick Up processes.

Skills

Communication

Guest service

Teamwork

Tools

Handheld scanners

Job description

Target is seeking a friendly Guest Advocate to help guests have a seamless shopping experience in our store. You will greet customers, understand their needs, and guide them through our products, services, and loyalty programs.

The role emphasizes teamwork, flexibility, and a strong service culture. You will navigate a fast-paced environment, assist with drive-up and online orders, and ensure accuracy in transactions while maintaining store standards.