Guest Experience Champion

Target; Fairlawn (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Target in Fairlawn, OH is looking for a friendly Guest Advocate to greet guests and assist with purchases, returns, and digital features like the Target app, Drive Up, and Order Pickup. You’ll help guests find items, answer questions, and ensure a smooth shopping experience.

The role requires clear communication, teamwork, and a proactive service mindset in a fast-paced store. Training is provided to build product knowledge and guest-service skills.

Qualifications

• Experience delivering guest service in fast-paced retail environments.
• Ability to assist guests with purchases and digital tools.
• Willingness to learn store policies and safety procedures.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests.
• Help guests find items and navigate checkout, returns, and digital features.
• Keep the work area clean and stock supplies while maintaining a friendly attitude.
• Communicate promos and loyalty benefits and assist with enrollment as needed.

Skills

Guest interaction

Customer service

Teamwork

Flexibility

Problem solving

Attention to detail

Clear communication

Job description

Target in Fairlawn, OH is looking for a friendly Guest Advocate to greet guests and assist with purchases, returns, and digital features like the Target app, Drive Up, and Order Pickup. You’ll help guests find items, answer questions, and ensure a smooth shopping experience.

The role requires clear communication, teamwork, and a proactive service mindset in a fast-paced store. Training is provided to build product knowledge and guest-service skills.