Guest Experience Cashier & POS Specialist

Bally's Corporation

East St. Louis (IL)

On-site

USD 17,000 - 22,000

Full time

3 days ago

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Job summary

Bally's Corporation in East St. Louis, IL is seeking a guest-focused hospitality associate. You will handle cash transactions, operate the POS system, and ensure guests are greeted, seated, and served promptly while maintaining a clean, organized work area.

The role emphasizes exceptional customer service, product knowledge, and teamwork in a fast-paced casino hospitality environment. Weekend and holiday availability is required.

Qualifications

1 year cash handling experience in a fast-paced environment.
High School Diploma/GED.
Basic mathematical skills.
Hep A vaccination on, or before, first day of work.
Must be able to work Weekends and Holidays.

Responsibilities

Regularly participate in departmental and company meetings.
Provide exceptional customer service and maintain respectful conduct with guests and coworkers.
Operate the POS system accurately and balance the cash drawer.
Knowledge of the products the company serves.
Follow cash handling policies and procedures.
Communicate guest service opportunities and product shortages to management.
Greet, seat, and serve guests; bus and run food/drink; complete side work as required.
Maintain clean, stocked, safe, and organized workstations and areas.
Adhere to attendance policies and other handbook rules.

Skills

Customer Service

Hospitality

Customer focus

Enthusiastic

Team Player

Dedicated

Self-Starter

Flexibility

Education

High School diploma or GED

Job description

The role emphasizes exceptional customer service, product knowledge, and teamwork in a fast-paced casino hospitality environment. Weekend and holiday availability is required.

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