Guest Service Cashier & Operations Specialist

Bally's; Rock Island (IL); On-site; USD 12,000 - 21,000; Full time

Job summary

Bally's is seeking a team member to provide superior guest service in a dynamic environment at our Rock Island location. You will assist guests, process transactions accurately, and maintain a clean, organized workspace while following all policies and procedures.

The role requires strong communication in English, ability to work flexible hours including nights and weekends, and the capacity to handle high-energy and stressful situations with professionalism.

Qualifications

• Ability to deliver friendly, attentive guest service in a fast-paced environment.
• Read, write, and understand English to communicate with guests and team members.
• Ability to handle challenging situations calmly and professionally.

Responsibilities

• Deliver prompt, accurate guest service and ring in guests according to procedures.
• Maintain clean and organized work areas and stock to ensure smooth operations.
• Adhere to all company policies, security controls, and revenue procedures.
• Work varied shifts, including days, nights, weekends, and holidays.

Skills

Customer Service

Education

High School diploma or equivalent

Job description

Bally's is seeking a team member to provide superior guest service in a dynamic environment at our Rock Island location. You will assist guests, process transactions accurately, and maintain a clean, organized workspace while following all policies and procedures.

The role requires strong communication in English, ability to work flexible hours including nights and weekends, and the capacity to handle high-energy and stressful situations with professionalism.