Guest Experience Cashier & Front End Team Member

Total Wine & More; Rochester Hills (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

Job summary

Total Wine & More in Rochester Hills, MI is seeking a friendly Cashier to provide fast, accurate checkout and a positive shopping experience. You will process transactions, answer questions, promote the loyalty program, and help customers find products while maintaining a clean, compliant store environment.

This role may also serve as a sales associate or merchandiser and requires flexibility to work evenings and weekends, with training to expand product knowledge in wine, spirits, and beer.

Qualifications

• High school diploma preferred.
• 1-3 years of work experience, 1+ years in retail preferred.
• Flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Cash handling

POS systems

Customer service

Retail knowledge

Team player

Education

High school diploma or equivalent

Tools

POS software

Inventory management software

Job description

Total Wine & More in Rochester Hills, MI is seeking a friendly Cashier to provide fast, accurate checkout and a positive shopping experience. You will process transactions, answer questions, promote the loyalty program, and help customers find products while maintaining a clean, compliant store environment.

This role may also serve as a sales associate or merchandiser and requires flexibility to work evenings and weekends, with training to expand product knowledge in wine, spirits, and beer.