Retail Cashier & Customer Experience Lead

Total Wine & More; Jacksonville (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &/

401(k)

Job summary

Total Wine & More is hiring a Front End Team Member to provide fast, friendly cashiering and customer service in a busy wine, spirits, and beer retail setting. You will process transactions, answer questions, promote the loyalty program, and maintain store cleanliness.

Role may also include as a sales associate or merchandiser duties, with training on wine and beer products, store promotions, and safety compliance. A high school diploma is preferred and weekend availability is common.

Qualifications

• Experience in delivering strong customer service in a retail setting.
• Familiarity with POS systems and inventory management software.
• Willingness to learn product knowledge and loyalty programs.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification.
• Answer questions and promote the loyalty program to drive upsell.
• Bag groceries and merchandise while maintaining safety and cleanliness standards.

Skills

Customer service

Retail experience

Point-of-sale knowledge

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is hiring a Front End Team Member to provide fast, friendly cashiering and customer service in a busy wine, spirits, and beer retail setting. You will process transactions, answer questions, promote the loyalty program, and maintain store cleanliness.

Role may also include as a sales associate or merchandiser duties, with training on wine and beer products, store promotions, and safety compliance. A high school diploma is preferred and weekend availability is common.