Wine & Spirits Front End Associate

Total Wine & More; City of Rochester (NY); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans

401(k)

HSA / FSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Job summary

Total Wine & More in Rochester, NY is seeking a friendly Cashier/Front End Team Member to handle transactions, assist customers, and promote our loyalty program. Roles may include sales associate or merchandiser duties as needed, with training on wine, spirits, and beer to boost product knowledge.

The position emphasizes fast, accurate service, knowledge of promotions, and compliance with alcohol-sale laws. Seasonal or regular duties may apply; strong team-player mindset is encouraged.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Cash handling

Retail experience

Team player

Flexibility

Education

High school diploma or equivalent

Retail experience preferred

Tools

POS systems

Job description

Total Wine & More in Rochester, NY is seeking a friendly Cashier/Front End Team Member to handle transactions, assist customers, and promote our loyalty program. Roles may include sales associate or merchandiser duties as needed, with training on wine, spirits, and beer to boost product knowledge.

The position emphasizes fast, accurate service, knowledge of promotions, and compliance with alcohol-sale laws. Seasonal or regular duties may apply; strong team-player mindset is encouraged.