Guest Experience Cashier — Fast, Friendly Service

JACK Main; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Life and Disability Insurance

Free Parking

Generous Paid Time Off Plan

Discounted Team Member Meals

Education Assistance up to $3,600 a年

401(k) Savings Plan and Match

Health and Safety Mandates Strictly En

Job summary

JACK Cleveland Casino is seeking a friendly Host to welcome guests, seat parties, and assist with menu guidance while ensuring accurate cash handling and smooth payments at the POS. You will maintain expert knowledge of the menus and promote the JACK brand through professional service.

responsibilities include greeting guests, coordinating seating, and supporting service staff to ensure fast turnover and a positive experience for all customers.

Qualifications

• High School Diploma or equivalent required.
• Prior host and cashier experience preferred.
• Mathematical abilities including addition and subtraction required.
• Must be 21 years of age.

Responsibilities

• Provides friendly, excellent service to all customers entering restaurant while conducting assigned duties according to procedures.
• Supplies guests with menus and helps fill guests’ food/beverage orders.
• Handles payments from guests, operates cash register and properly settle checks according to procedures and guidelines established by management.
• Accounts for assigned cash drawers, all money received and all transactions recorded during shifts.
• Records all tips collected from credit cards and comps.
• Handles and solves any concerns/questions from customers.
• Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”.

Skills

Excellent customer service

Cash handling

Cash register operation

Communication skills

Professional appearance

Education

High School Diploma or equivalent

Tools

Cash register system

Job description

JACK Cleveland Casino is seeking a friendly Host to welcome guests, seat parties, and assist with menu guidance while ensuring accurate cash handling and smooth payments at the POS. You will maintain expert knowledge of the menus and promote the JACK brand through professional service.

responsibilities include greeting guests, coordinating seating, and supporting service staff to ensure fast turnover and a positive experience for all customers.