Guest Experience Host (Reservations & Seating)

cmpcareers; Cleveland (OH); On-site; USD 15,154,000 - 20,664,000; Full time

Job summary

cmpcareers Host/Hostess role in Cleveland oversees timely seating of guests, greeting and directing patrons to tables, and providing menus. You will answer reservations calls and assist staff while maintaining a clean dining area in compliance with health regulations. The position requires dependable teamwork and initiative.

Varied shifts including mornings, days, evenings, weekends and holidays may apply. Previous restaurant experience is preferred, with strong communication and organizational

Qualifications

• Must be personable, outgoing and demonstrate initiative.
• Previous restaurant experience preferred.
• Ability to develop and maintain effective working relationships with staff and the public.
• Ability to speak and write clearly, concisely and persuasively with correct grammar and punctuation.
• Ability to perform with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.

Responsibilities

• Seating guests at appropriate tables according to rotation to balance server workload.
• Greet guests on arrival, seat them and provide menus.
• Answer phones to take reservations, handle inquiries, or transfer calls to staff.
• Maintain a clean, safe dining area and comply with health codes.
• Assist restaurant staff as needed.
• Keep supervisor informed of key issues or concerns.
• Perform duties safely to maintain a safe work environment.

Skills

Personable

Outgoing

Initiative

Communication

Job description

cmpcareers Host/Hostess role in Cleveland oversees timely seating of guests, greeting and directing patrons to tables, and providing menus. You will answer reservations calls and assist staff while maintaining a clean dining area in compliance with health regulations. The position requires dependable teamwork and initiative.

Varied shifts including mornings, days, evenings, weekends and holidays may apply. Previous restaurant experience is preferred, with strong communication and organizational