Guest Experience & Brand Catalyst - Napa Valley

Tasting Room Expo; California, Northern (MO, KY); Hybrid; USD 35,000 - 60,000; Full time

Job summary

Tasting Room Expo in Saint Helena, CA is seeking a dynamic hospitality professional to lead guest experiences, storytelling, and sales at our tasting room. You will host tastings, build authentic relationships, and convert guests into wine club members while expanding our Napa Valley presence.

This role emphasizes weekend availability, energy, and collaboration with winery partners to create memorable events and drive community engagement.

Qualifications

• Experience in Napa Valley hospitality and wine sales.
• Ability to host tastings and events.
• Excellent storytelling and relationship-building skills.
• Weekend availability and physical stamina for standing and light lifting.

Responsibilities

• Host & captivate guests through our vineyards, craft, and history.
• Convert guests into wine club members and lifelong collectors.
• Build a personal following and encourage visits.
• Oversee daily tasting room hospitality and guest flow to keep experiences vibrant.

Skills

Hospitality Experience

Wine Sales

Storytelling

Brand Ambassadors

Tools

TOCK

POS Systems

Wine CRM

Job description

Tasting Room Expo in Saint Helena, CA is seeking a dynamic hospitality professional to lead guest experiences, storytelling, and sales at our tasting room. You will host tastings, build authentic relationships, and convert guests into wine club members while expanding our Napa Valley presence.

This role emphasizes weekend availability, energy, and collaboration with winery partners to create memorable events and drive community engagement.