Guest Experience Bellperson & Shuttle Driver

Hotel Zessa Orange County Airport, a DoubleTree by Hilton; Santa Ana (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Hotel Zessa Orange County Airport, a DoubleTree by Hilton, is seeking a Bellperson/Shuttle Driver to greet guests, assist with luggage, escort guests to rooms, and transport guests to venues. The role requires a valid Class B license and a friendly, professional demeanor dedicated to guest satisfaction.

Responsibilities include handling luggage, answering questions about services, and maintaining vehicle cleanliness. On-site position with a focus on safety and exceptional guest experiences.

Qualifications

• Must have a valid Driver’s License (Class B)
• Ability to greet guests and assist with loading/unloading baggage
• Professional demeanor and strong guest service orientation

Responsibilities

• Greet arriving/departing guests and assist with loading/unloading baggage
• Escort guests to rooms and explain room features
• Drive guests to destinations according to schedule while obeying traffic laws
• Maintain cleanliness of transportation vehicles and report issues

Skills

Guest service

Driving

Communication

Discretion

Job description

Hotel Zessa Orange County Airport, a DoubleTree by Hilton, is seeking a Bellperson/Shuttle Driver to greet guests, assist with luggage, escort guests to rooms, and transport guests to venues. The role requires a valid Class B license and a friendly, professional demeanor dedicated to guest satisfaction.

Responsibilities include handling luggage, answering questions about services, and maintaining vehicle cleanliness. On-site position with a focus on safety and exceptional guest experiences.