Guest Experience Bellperson & Shuttle Driver (Part-Time)

Pacific Hospitality Group; Santa Ana (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Pacific Hospitality Group is hiring for a Bellperson / Shuttle Driver at Hotel Zessa Orange County Airport, a DoubleTree by Hilton, in Santa Ana, CA. This part-time role offers an $18.00 hourly rate and requires a valid Class B driver’s license.

You will assist guests with luggage, escort them to rooms, and shuttle between hotel locations while upholding our service standards. Responsibilities include guest assistance, vehicle cleanliness, safety adherence, and timely communication with

Qualifications

• Valid Driver’s License for the appropriate class (B) required.
• Experience in guest service or hospitality preferred.
• Ability to communicate clearly with guests and team members.

Responsibilities

• Greet guests and assist with loading/unloading baggage.
• Escort guests to rooms and explain room features.
• Drive guests between hotel and destinations per schedule.
• Maintain cleanliness of vehicles and report issues.
• Address guest concerns or escalate to management when needed.

Skills

Driver's license B

Customer service

Communication

Interpersonal skills

Job description

Pacific Hospitality Group is hiring for a Bellperson / Shuttle Driver at Hotel Zessa Orange County Airport, a DoubleTree by Hilton, in Santa Ana, CA. This part-time role offers an $18.00 hourly rate and requires a valid Class B driver’s license.

You will assist guests with luggage, escort them to rooms, and shuttle between hotel locations while upholding our service standards. Responsibilities include guest assistance, vehicle cleanliness, safety adherence, and timely communication with