Bellperson/Shuttle Driver

Hilton; Ontario (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Hilton's Doubletree in Ontario, CA is seeking a Bellperson/Shuttle Driver to greet guests, assist with luggage, and shuttle guests between destinations, delivering warm hospitality and ensuring guests feel valued.

As a vital part of the guest experience, you will handle luggage, operate shuttle vehicles, and maintain equipment, all while upholding Hilton's service standards and safety procedures in a fast-paced hotel environment.

Qualifications

• Must have a CDL with passenger endorsement.

Responsibilities

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

Skills

CDL with Passenger Endorsement

Job description

Exceptional Hospitality Starts with You

As a Bellperson/Shuttle Driver, you're not just assisting guests with transporting them in the Doubletree Shuttle and storing luggage - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. MUST HAVE A CDL WITH PASSENGER ENDORSEMENT

Here's what you'll do during a typical day:

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.