Guest Experience Bell Attendant

Better Talent; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Employee parking

Employee meals

Career advancement

Supportive team environment

Job summary

Hotel Arya in Miami, FL seeks a personable Bell Attendant to greet guests, assist with luggage, escort guests to rooms, and share information on hotel amenities and local attractions. You will coordinate with front desk, housekeeping and valet teams to ensure smooth arrivals and departures, while maintaining a welcoming lobby presence.

The role emphasizes guest service, active daily engagement, and a proactive approach to meeting guests' needs with a friendly, professional demeanor.

Qualifications

• Strong verbal communication in English with guests and coworkers.
• Friendly, outgoing personality committed to excellent service.
• Ability to stand, walk, lift and transport guest luggage.
• Dependable, punctual, and maintain a professional appearance.
• Able to work flexible shifts including mornings, evenings, weekends, holidays.
• Able to collaborate with front desk, housekeeping and valet teams.

Responsibilities

• Warmly greet guests and create a welcoming first impression.
• Assist guests with luggage handling and transportation to rooms.
• Escort guests to rooms and explain hotel amenities and services.
• Coordinate luggage retrieval and assistance during departures.
• Offer recommendations for local restaurants, attractions, and transport options.
• Arrange taxis, rideshares, and vehicle storage as needed.
• Communicate guest requests to the front desk and departments.
• Maintain a polished lobby presence and assist during busy periods.
• Record and deliver packages and mail accurately.
• Support team members to ensure smooth daily operations.

Skills

English

Customer service

Guest interaction

Team collaboration

Flexibility

Spanish (optional)

Job description

Hotel Arya in Miami, FL seeks a personable Bell Attendant to greet guests, assist with luggage, escort guests to rooms, and share information on hotel amenities and local attractions. You will coordinate with front desk, housekeeping and valet teams to ensure smooth arrivals and departures, while maintaining a welcoming lobby presence.

The role emphasizes guest service, active daily engagement, and a proactive approach to meeting guests' needs with a friendly, professional demeanor.