Guest Experience Bell Attendant

Melrosehoteldc; Costa Mesa (CA); In loco; USD 22.000 - 31.000; Tempo pieno

Descrizione del lavoro

Hilton Orange County/Costa Mesa is seeking a full-time Bell Attendant to warmly greet guests, assist with luggage, and safely operate the hotel shuttle. You will help guests navigate the property and local attractions while providing accurate information about services and hours.

From assisting guests to upselling amenities and ensuring quick bell response times, this role requires teamwork, reliability, and a strong guest-service mindset in a busy hotel setting in Costa Mesa.

Competenze

• Strong customer service skills and ability to handle guest concerns.
• Ability to work in a fast-paced hotel environment.
• Valid state driver’s license and safe driving record.

Mansioni

• Greet guests and assist with arrival/departure, with a welcoming attitude.
• Carry luggage and maintain records of incoming/outgoing items.
• Safely drive the hotel shuttle van.
• Know hotel facilities, hours of operation, and local attractions.
• Suggest and upsell hotel amenities such as restaurant, lounge, and spa.
• Respond to bell service requests within 2 minutes.

Conoscenze

Customer service

Team player

Driving

Communication

Descrizione del lavoro

Hilton Orange County/Costa Mesa is seeking a full-time Bell Attendant to warmly greet guests, assist with luggage, and safely operate the hotel shuttle. You will help guests navigate the property and local attractions while providing accurate information about services and hours.

From assisting guests to upselling amenities and ensuring quick bell response times, this role requires teamwork, reliability, and a strong guest-service mindset in a busy hotel setting in Costa Mesa.