Guest Experience Bell Attendant

HHM Hospitality; Boston (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k match

Daily pay

Life insurance

Travel discounts

Commuter benefits

Wellness program

Professional development

Referral bonus

Job summary

The Whitney, a boutique hotel in Boston, part of the HHM Hotels family, is seeking a Bell Person to warmly greet guests and assist with luggage and related services. You will help guests navigate hotel amenities and local attractions, and support front-of-house operations to ensure memorable stays for guests.

The role emphasizes guest satisfaction, safety, and teamwork in a fast-paced hospitality environment.

Qualifications

• High School diploma preferred.
• Previous customer experience required or equivalent training.

Responsibilities

• Load and unload luggage carts.
• Tag and store luggage.
• Escort guest to hotel rooms.
• Provide an overview of guest room, hotel services and amenities.
• Make deliveries to guest rooms.
• Assist guest with room changes.
• Stock pantry when necessary.
• Maintain list/brochures of local attractions and transportation guides.

Skills

Customer service

Education

High School diploma

Job description

The Whitney, a boutique hotel in Boston, part of the HHM Hotels family, is seeking a Bell Person to warmly greet guests and assist with luggage and related services. You will help guests navigate hotel amenities and local attractions, and support front-of-house operations to ensure memorable stays for guests.

The role emphasizes guest satisfaction, safety, and teamwork in a fast-paced hospitality environment.