Guest Experience Concierge: Bell Desk & Front Desk

BENCHMARK

West Village (MA)

On-site

USD 20,457 - 29,136

Part time

14 days+

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Job summary

BENCHMARK in West Village, Massachusetts is seeking a Bell Person/Guest Services Attendant to provide exceptional customer service and assist guests during their stay. The ideal candidate should have at least one year of customer service experience and enjoy engaging with people.

This position offers an hourly rate of $18, with the responsibility of ensuring guests have a memorable experience while standing and moving throughout the hotel for full shifts.

Qualifications

At least one year of customer service experience with high guest interaction.
Valid driver’s license with no major infractions in the past six months.
Hospitality industry experience is a plus.

Responsibilities

Provide exceptional customer service by engaging with guests.
Assist guests throughout their stay as the bell person.
Work with the team to deliver a personalized experience.

Skills

Customer service experience

Problem-solving skills

Pleasant personality

Effective communication

Job description

This position offers an hourly rate of $18, with the responsibility of ensuring guests have a memorable experience while standing and moving throughout the hotel for full shifts.

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