Guest Experience Bartender

Medley Johns Creek; Johns Creek (GA); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Lucrative commissions

Paid time off (after 6 months)

Free Blowouts Sunday-Thursday

Bonus incentives for memberships

Employee discounts on products

Growth opportunities

Job summary

Drybar is opening a new location at Medley Johns Creek and is seeking friendly associates to guide guests from check-in to check-out in a high-energy retail salon environment.

Roles involve greeting clients, handling payments, selling memberships and products, and maintaining a clean, organized front desk while upholding Drybar's culture and values.

Qualifications

• 1+ years of customer service experience in fast-paced environments.
• Experience with POS systems preferred.
• High school diploma or equivalent.
• Ability to multi-task and stay calm under pressure.

Responsibilities

• Greet and check in/out clients using the scheduling/POS system.
• Manage client profiles and assist with scheduling and payments.
• Sell products, tools and memberships; restock displays.
• Maintain shop cleanliness and assist with opening/closing duties.
• Help onboard and train new bartenders and uphold Drybar values.

Skills

Customer service

POS operations

Multi-tasking

Stand/walk 6–8 hours

Education

High school diploma or equivalent

Tools

POS systems

Booking/Check-in software

Job description

There's a brand new Drybar opening at Medley in Johns Creek, and we are looking for warm, smiling faces to welcome our guests! At Drybar we call them bartenders, and they guide the entire client experience from check-in to check-out.

Overview

There's a brand new Drybar opening at Medley in Johns Creek, and we are looking for warm, smiling faces to welcome our guests! At Drybar we call them bartenders, and they guide the entire client experience from check-in to check-out.

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Why You’ll Love Working at Drybar:

• Lucrative commissions – 10% on product sales
• Paid time off – after 6 months for full time employees
• Free Blowouts Sunday- Thursday
• Bonus incentives - $5–$10 for each membership sold
• Employee discounts on all retail products
• Growth opportunities

Key Responsibilities

• Client Experience & Front Desk Operations
  
  • Greet and check in/out clients using Booker
  • Manage client profiles and troubleshoot scheduling or POS issues
  • Handle payments, tips, and commissions with integrity
  • Answer phones and voicemails promptly
  • Review client notes to ensure personalized service
• Shop Flow & Team Support
  
  • Pair clients with stylists and manage break schedules when needed
  • Support shop management in maintaining smooth daily operations
  • Serve complimentary beverages and engage clients to create a bar-like vibe
  • Maintain clear communication with team and leadership
• Recommend and sell products, tools, and memberships
• Restock and maintain retail displays
• Support merchandising and inventory tasks
• Cleanliness & Standards
  
  • Maintain shop cleanliness and complete assigned side work
  • Follow all opening, closing, and shift duties
• Training & Culture
  
  • Help onboard and train new Bartenders
  • Contribute to a positive, team-first culture
  • Attend mandatory meetings and uphold Drybar’s 10 Core Values

What We’re Looking For:

• 1+ years of customer service experience in a fast-paced environment
  (e.g., retail, front desk, hospitality, or salon/spa)
• Experience with point-of-sale (POS) systems preferred
• High school diploma or equivalent
• Ability to multi-task, problem-solve, and maintain composure under pressure
• Must be able to stand/walk for 6–8 hours per shift
• A strong track record of delivering exceptional customer experiences
• Technically savvy and comfortable with front desk operations
• Professional, friendly, and team-oriented demeanor

about this role

employer

Drybar

Business type

Beauty & Wellness

Mid-level

location

Johns Creek, GA

apply now

apply now

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