Sales Associate / Customer Service Representative

Drybar Shops; Tempe (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Drybar is hiring immediately for Retail Sales Associates in Tempe, AZ. As a store associate, you welcome clients, manage check-in to checkout, uphold Drybar standards, and create a memorable blowout experience.

You'll set a positive tone, handle reservations, adjust client profiles, and keep the front desk and shop clean, while delivering friendly, professional service in a fast-paced environment. Prior POS experience is preferred.

Qualifications

• 1+ years experience in a fast paced, customer service centric environment.
• Previous experience with Point of Sale Systems strongly preferred.
• Previous salon/spa experience preferred but not required.

Responsibilities

• Lead the client’s experience from check in to check out, upholding Drybar standards.
• Set a positive shop atmosphere by treating the day as a hosted event.
• Troubleshoot reservation system issues, modify Client Profiles, optimize appointments, and check notes to meet client needs.
• Maintain shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Skills

Customer service

Sales

Fast-paced environment

Multitasking

Education

High school diploma or equivalent

Tools

Point of Sale Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts.

Hiring immediately! We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

So here’s our questions for you...Do you hold the power to…

…make anyone smile?

…befriend strangers?

…turn around a failing customer experience?

…remember names and faces?

…do five things at one time?

Did you answer yes to the above?...Then we wanna meet you and we are hiring immediately!

Here is what Drybar Bartenders (retail sales associates / customer service representatives) are responsible for each day:

• As a store associate, leading the client’s experience from check in to check out, ensuring Drybar standards are upheld, creating a memorable experience for the client.
• Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshooting any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met.
• Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Promote a professional and brand-appropriate image
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts

Responsibilities

Legal Disclaimer

©2021 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar® franchise owner. Individual results may vary. Business results may vary on an individual studio basis due to numerous economic and business factors. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Drybar® is a registered trademark owned by Helen of Troy Limited.