Sales Associate / Customer Service Representative

Drybar Shops; North Bethesda (MD); On-site; USD 21,000 - 37,000; Full time

Job summary

Drybar Shops is hiring a Bartender (Front Desk) at Pike & Rose in North Bethesda, MD. You will be the first smile guests see, manage check-ins, bookings, and guest flow, and help maintain a fast-paced, high-energy salon environment.

We offer an energetic, supportive culture with opportunities for growth, flexible scheduling, and commissions/incentives on top of hourly pay. Weekend availability and strong guest service skills are key.

Qualifications

• Weekend availability required.
• Experience with POS or booking systems preferred.
• Salon, retail, hospitality or front desk experience a plus.

Responsibilities

• Create a warm, welcoming guest experience from check-in to check-out.
• Manage appointments, phones, bookings, and guest flow.
• Coordinate stylist timing and shop flow to keep services running smoothly.
• Serve complimentary beverages and create an elevated salon atmosphere.
• Educate guests on memberships, products, and promotions.
• Handle transactions and client profiles accurately.
• Maintain a clean, polished salon environment.
• Support teammates during busy shifts and contribute to a positive shop culture.
• Bring energy, professionalism, and personality every day.

Skills

Customer service

Communication

Multi-tasking

Organized

Reliability

Tools

POS systems

Booking systems

Job description

Overview

Drybar Bartender (Front Desk) – Join the Most Fun Team in Beauty

Pike & Rose (N. Bethesda MD)

Earn $15–$27 per hour through hourly pay plus commissions and incentives.

At Drybar, we’re not your typical salon — and this isn’t your typical front desk job.

We’re all about blowouts, confidence, energy, and creating an experience our clients can’t wait to come back to. If you thrive in a fast-paced environment, love connecting with people, and want to be part of a supportive, high-energy team… we want to meet you.

We’re hiring BARTENDERS — the heart and soul of the Drybar experience.

As a Bartender, you’re more than front desk support. You’re the first smile clients see when they walk in, the person who keeps the shop flowing smoothly, and the energy behind the entire guest experience.

Why You’ll Love Working at Drybar

Be Part of an Iconic Brand Our signature yellow tools are sold in Sephora, Ulta, and Nordstrom — and now you can represent that same nationally recognized brand every day.

Growth Opportunities Many of our leaders started as Bartenders.

Fun, Supportive Culture Flexible scheduling, paid training, stylish work environment, team-focused culture, and a workplace where people genuinely enjoy coming to work.

You Make the Difference You help create the experience clients rave about — from smooth check-ins and upbeat energy to retail recommendations and keeping the day running seamlessly.

What You’ll Do

• Create a warm, welcoming, high-energy guest experience from check-in to check-out


• Manage appointments, phones, bookings, and guest flow throughout the day


• Coordinate stylist timing and shop flow to keep services running smoothly and efficiently


• Serve complimentary beverages and create a fun, elevated salon atmosphere


• Educate guests on memberships, products, retail, add-ons, and promotions


• Handle transactions, POS systems, and client profiles accurately


• Help maintain a clean, polished, and organized salon environment


• Support teammates during busy shifts and contribute to a positive shop culture


• Bring great energy, professionalism, and personality every single day

You’re a Great Fit If You…

• Love customer service and connecting with people


• Thrive in fast-paced, high-energy environments


• Are organized, detail-oriented, and great at multitasking


• Enjoy sales, goals, and creating great guest experiences


• Work well under pressure while keeping a positive attitude


• Are reliable, team-oriented, and ready to jump in where needed


• Have weekend availability


• Have previous experience with POS or booking systems (preferred)


• Have salon, retail, hospitality, or front desk experience (preferred but not required)

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.