Sales Associate / Customer Service Representative

Drybar Shops; Montecito (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Free blowouts

Sick time

Flexible scheduling

Employee discounts

Growth opportunities

Training and support

Job summary

Drybar Shops is hiring Bartenders to be the welcoming face at the front desk, driving sales and creating an extraordinary guest experience. You’ll manage bookings, assist stylists, and contribute to a fast-paced, vibrant shop culture.

Ideal candidates bring 1+ year in customer service or retail, enjoy beauty, and thrive in energetic settings. Flexible hours, sick time, and employee discounts make Drybar Shops a great place to grow your career.

Qualifications

• 1+ year of customer service or retail experience.
• Salon or spa experience is a plus.
• Love for beauty and quick problem-solving.
• Confident multitasker with a great attitude.

Responsibilities

• Warmly greet and welcome clients to create a positive first impression.
• Provide exceptional customer service throughout the client’s visit.
• Promote and sell retail hair care products with confidence and knowledge.
• Maintain a clean and organized salon environment, including the front desk and retail area.
• Assist with restocking inventory and keeping supplies replenished and accessible.
• Answer phone calls professionally and manage appointment scheduling efficiently.
• Use strong time management skills to help ensure smooth, on-time salon operations.

Skills

Customer service

Retail experience

Sales skills

Communication

Multitasking

Job description

Overview

WELCOME TO DRYBAR

You’ve definitely heard of us—or at least seen our iconic yellow tools at Sephora, Ulta, or Nordstrom. If not, that’s about to change. We’re not your average salon, and this isn’t your average job.

We’re hiring BARTENDERS—aka our front desk legends—who keep the shop running smooth, the energy high, and the clients feeling like queens

Why You’ll Love It Here:

We’re the ultimate beauty crew that works hard, supports each other, and always brings the glam. Think good vibes, music always playing, and ice cream surprise days

We're looking for high-energy, beauty-loving go-getters who are ready to hustle and have fun doing it. This job isn’t easy—but it's rewarding, fast-paced, and full of opportunity.

What You’ll Do:

As a Bartender, you're the first face our guests see. You'll be:

• Making every guest feel welcomed and fabulous

• Managing the front desk with confidence

• Driving sales (membership + retail)

• Supporting the stylists and keeping things flowing

Perks & Pay:

• $16.50–$18.50/hr base + commission + bonuses

• Free blowouts every month (yes, free glam!)

• Sick time, flexible hours, & team treats

• Discounts on our cult-favorite products

• Clear growth path + ongoing training

What You Bring:

• 1+ year of customer service or retail experience

• Salon or spa experience is a plus (but not required!)

• A love for beauty + a quick problem-solving mind

• Confident multitasker with a great attitude

• Thrives in fast-paced, high-energy environments

• Must be 18+ and able to stand for long shifts

Learn more at www.drybar.com

Responsibilities

Key Responsibilities:

• Warmly greet and welcome clients to create a positive first impression

• Provide exceptional customer service throughout the client’s entire visit

• Promote and sell retail hair care products with confidence and product knowledge

• Maintain a clean and organized salon environment, including the front desk and retail area

• Assist with restocking inventory and keeping supplies replenished and accessible

• Answer phone calls professionally and manage appointment scheduling efficiently

• Use strong time management skills to help ensure smooth, on-time salon operations

Qualifications

Qualifications & Skills:

• Strong organizational skills and attention to detail to manage daily salon operations

• Previous experience in retail sales or customer service is highly preferred

• Confident phone etiquette and clear communication for booking and client interactions

• Ability to thrive in a fast-paced setting—experience in environments like grocery, hospitality, or wireless retail is a plus

• Comfortable recommending and selling products or services to enhance the client experience

• Bilingual abilities are a bonus, but not required

Benefits

Perks & Benefits:

• Competitive pay – Earn $20+/hr with commissions and performance-based bonuses

• Paid sick time

• Free blowouts each month

• Bonus opportunities for membership and retail sales

• Flexible scheduling to support work-life balance

• Employee discounts on all Drybar products

• Growth opportunities with a clear path to advance

• Ongoing training and support to build your skills and confidence

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.