Guest Experience Associate (Retail)

Michaels Stores; Westminster (MD); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels Stores in Westminster, MD is hiring a store associate to deliver friendly customer service, help customers locate products, and ensure a fast, accurate checkout. You will unload trucks, stock shelves, and maintain planograms to keep the store well-merchandised and in stock.

Excellent customer interactions and the ability to operate POS and assist with BOPIS/SFS are essential. This role may involve standing for long periods and occasional heavy lifting.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout with proper cash handling
• Engage customers on rewards programs and enroll them
• Assist with Omni channel processes (BOPIS, SFS)
• Stock merchandise and maintain planograms
• Support store recovery and in-stock levels
• Follow SOPs and company policies

Skills

Customer service

Cash handling

POS

Merchandising

Teamwork

Job description

Michaels Stores in Westminster, MD is hiring a store associate to deliver friendly customer service, help customers locate products, and ensure a fast, accurate checkout. You will unload trucks, stock shelves, and maintain planograms to keep the store well-merchandised and in stock.

Excellent customer interactions and the ability to operate POS and assist with BOPIS/SFS are essential. This role may involve standing for long periods and occasional heavy lifting.