Guest Experience Associate — Part-Time (Mornings/Afternoons)

Plainfield Park District; Plainfield (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

Plainfield Park District is seeking a friendly Guest Service Representative to greet residents and program participants, support registrations, facility bookings, membership sales, and answer inquiries. Shifts are mornings and afternoons (8:30am-12:30pm or 12:30pm-4:30pm), 8-12 hours per week with weekend opportunities.

Pay rate is $17.50 per hour. This role emphasizes customer service, accuracy in transactions, and using RecTrac/WebTrac systems; CPR/AED/First Aid certification is required or

Qualifications

• Must be at least 16 years old.
• Candidate must be dependable and able to exercise good judgment in difficult situations.
• Strong interpersonal skills and the ability to work well with the public and staff.
• Ability to follow directions and work independently.
• CPR, AED and First Aid certification required, or ability to obtain within 3 months.

Responsibilities

• Assist residents and program participants in person, by phone, and via email.
• Handle registrations, rentals, and point-of-sale transactions.
• Maintain confidentiality of customer information.
• Balance daily receipts and prepare deposits.
• Utilize RecTrac/WebTrac systems and complete clerical tasks accurately.

Skills

Interpersonal skills

Good judgment

Dependable

Independent work

Tools

RecTrac

WebTrac

Job description

Plainfield Park District is seeking a friendly Guest Service Representative to greet residents and program participants, support registrations, facility bookings, membership sales, and answer inquiries. Shifts are mornings and afternoons (8:30am-12:30pm or 12:30pm-4:30pm), 8-12 hours per week with weekend opportunities.

Pay rate is $17.50 per hour. This role emphasizes customer service, accuracy in transactions, and using RecTrac/WebTrac systems; CPR/AED/First Aid certification is required or