Guest Experience Associate – Park Front Desk (Seasonal)

Explor Olympic LLC; Port Angeles (WA); On-site; USD 21,000 - 30,000; Part time

Job summary

Explor Olympic LLC at Olympic National Park is seeking a Front Desk Associate to deliver exceptional hospitality, assist guests with reservations, and provide park information. The role supports lodging operations and guest services in a dynamic park environment.

The position requires strong communication, a friendly demeanor, and the ability to work varied day, night, weekend, and holiday shifts. This seasonal posting may extend beyond 12/31/2026 based on performance and park needs.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year front desk/room registration experience.
• National Park/Resort experience preferred.

Responsibilities

• Provide information for tours and programs relating to the Park and company.
• Handle guest reservations and room assignments, check-ins / check-outs.
• Respond to guest concerns, resolve issues, and escalate when necessary.
• Keep front and back office areas organized and clean.

Skills

Customer service

Communication

Interpersonal skills

Independent worker

Education

High school diploma or equivalent

Tools

Room Master system

Microsoft Office

Job description

Explor Olympic LLC at Olympic National Park is seeking a Front Desk Associate to deliver exceptional hospitality, assist guests with reservations, and provide park information. The role supports lodging operations and guest services in a dynamic park environment.

The position requires strong communication, a friendly demeanor, and the ability to work varied day, night, weekend, and holiday shifts. This seasonal posting may extend beyond 12/31/2026 based on performance and park needs.