Guest Experience Associate - On-Site Hospitality Pro

VetJobs; Alameda (CA); Vor Ort; USD 28.000 - 29.000; Vollzeit

Zusammenfassung

Sentral in Alameda, CA is seeking an Experience Associate to greet guests and residents, ensuring a welcoming atmosphere and a high level of service on-site. You will engage with guests, coordinate responses, and maintain property standards.

In this role you will assist with onboarding, scheduling, and training of the Experience team, help with tours, manage access, and promote Sentral’s hospitality culture with a proactive mindset and reliable collaboration.

Qualifikationen

• High School Diploma or equivalent required.
• 1+ years of experience working in hospitality or customer service industry.
• Ability to learn and use property software and systems.

Aufgaben

• Uphold Sentral’s value of excellence in customer service.
• Engage with residents and guests to ensure a welcoming experience.
• Assist with scheduling, onboarding, and training of the Experience team.
• Support tours, manage access, and uphold community policies.

Kenntnisse

Customer service

Interpersonal skills

Hospitality experience

Computer literacy

Flexible schedule

Ausbildung

High School/GED

Jobbeschreibung

Sentral in Alameda, CA is seeking an Experience Associate to greet guests and residents, ensuring a welcoming atmosphere and a high level of service on-site. You will engage with guests, coordinate responses, and maintain property standards.

In this role you will assist with onboarding, scheduling, and training of the Experience team, help with tours, manage access, and promote Sentral’s hospitality culture with a proactive mindset and reliable collaboration.