Guest Experience Front Desk Specialist

Lm Services Corporation; Chesterfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

LM Services Corporation in Missouri seeks a friendly front desk associate to greet guests, register arrivals, and provide information on facilities and local attractions.

You will handle check-in/out, input guest data, process payments, balance a house bank, and answer phones promptly. The role requires courtesy, accuracy, and the ability to stay calm during peak times; flexibility to work varied shifts is expected.

Qualifications

• Excellent customer service and communication skills
• Ability to handle cash, credits, and reconciliations with accuracy
• Ability to input guest data into a computer system
• Stand for long periods and work in a hospitality environment
• Use calculator for moderate arithmetic and balance accounts

Responsibilities

• Greet guests with a friendly welcome and register arrivals
• Input data and verify guest information including room preferences and departure date
• Handle payments and post charges to guest rooms or accounts
• Answer phones promptly and relay messages, deliver mail and packages
• Close guest accounts at check-out and resolve concerns or disputes
• Balance house bank and process various forms of payment
• Provide information on hotel facilities and local attractions

Skills

Customer service

Cash handling

Conflict resolution

Communication in English

Arithmetic

Attention to detail

Education

High school diploma or equivalent

Tools

Computer system

Calculator

Cash register

Job description

LM Services Corporation in Missouri seeks a friendly front desk associate to greet guests, register arrivals, and provide information on facilities and local attractions.

You will handle check-in/out, input guest data, process payments, balance a house bank, and answer phones promptly. The role requires courtesy, accuracy, and the ability to stay calm during peak times; flexibility to work varied shifts is expected.