Guest Experience Associate – Front Desk

Hyatt Hotels Corporation; Miami (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free room nights

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

401K retirement plan

Paid vacation and sick days

Adoption assistance

Job summary

Hyatt Hotels Corporation in Miami is seeking a Front Office Agent at an entry-level, full-time, hourly position. The role focuses on guest registration, promoting hotel services, and delivering exceptional service at a premier downtown property near Brickell.

You will be the face of Hyatt, contributing to a welcoming guest experience. With comprehensive benefits including tuition reimbursement, free room nights, health coverage, and retirement plans, this role offers growth within a globally

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must be able to work a flexible schedule, AM or PM shifts, holidays, and weekends.

Responsibilities

• Greet guests and assist with the registration process.
• Explain hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt to guests and support seamless front desk operations.

Skills

Customer service mindset

Verbal and written communication

Flexible scheduling

Stamina for standing long periods

Job description

Hyatt Hotels Corporation in Miami is seeking a Front Office Agent at an entry-level, full-time, hourly position. The role focuses on guest registration, promoting hotel services, and delivering exceptional service at a premier downtown property near Brickell.

You will be the face of Hyatt, contributing to a welcoming guest experience. With comprehensive benefits including tuition reimbursement, free room nights, health coverage, and retirement plans, this role offers growth within a globally