Guest Experience Front Desk Associate

Hyatt Regency; Coral Gables (FL); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Free room nights

Medical insurance

Dental and Vision Insurance

401K with company match

Paid vacation and sick days

Paid family bonding time

Tuition reimbursement

Free colleague meals

Employee stock purchase plan

Job summary

Hyatt Regency Coral Gables is seeking a Front Office Associate to greet guests, register them, and communicate hotel services and promotions. This highly visible role offers opportunities for casual conversation and a direct impact on guest experience.

Position requires refined verbal and written communication, the ability to stand for long periods, and a flexible schedule including AM/PM shifts, holidays, and weekends.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must be able to work a flexible schedule, AM or PM shifts, holidays, and weekends.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate, providing friendly and efficient service.

Skills

Guest service

Verbal communication

Written communication

Flexible schedule

Job description

Hyatt Regency Coral Gables is seeking a Front Office Associate to greet guests, register them, and communicate hotel services and promotions. This highly visible role offers opportunities for casual conversation and a direct impact on guest experience.

Position requires refined verbal and written communication, the ability to stand for long periods, and a flexible schedule including AM/PM shifts, holidays, and weekends.