Guest Experience Associate - Front Desk

Tin-Lizzie-Gaming-Resort; Deadwood (SD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

Dining deals

WaTiki Waterpark passes

Starbucks offers

Juniper at Vertex Sky Bar access

AJ's Wicked Salon & Spa discount

Gaming benefits: $5 Free Play

Sol Vibe discounts

Daily pay through ZayZoon

Job summary

Four Points by Sheraton Deadwood is hiring a friendly Front Desk Associate to welcome guests, check in/out, and handle reservations with precision. You’ll provide information on local entertainment, services, and dining, while ensuring confidentiality and guest safety at all times.

Applicants should be 18+, proficient with MS Office and hotel software, and able to multitask in a fast-paced environment. This on-site role offers benefits, daily pay options, and opportunities for growth within LIV

Qualifications

• Must be 18 years or older.
• Strong computer skills and ability to learn hotel property management systems (PMS).
• Proven ability to multitask in a high-volume environment with attention to detail.

Responsibilities

• Make room reservations and check guests in and out.
• Issue room keys, pamphlets, discount cards, etc.
• Provide information about hotel services and local entertainment.

Skills

Front desk operations

Customer service

Communication skills

Multitasking

MS Office

Hotel PMS / POS systems

Tools

Hotel PMS

Job description

Four Points by Sheraton Deadwood is hiring a friendly Front Desk Associate to welcome guests, check in/out, and handle reservations with precision. You’ll provide information on local entertainment, services, and dining, while ensuring confidentiality and guest safety at all times.

Applicants should be 18+, proficient with MS Office and hotel software, and able to multitask in a fast-paced environment. This on-site role offers benefits, daily pay options, and opportunities for growth within LIV