Front Desk Associate

Tin-Lizzie-Gaming-Resort; Deadwood (SD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

Dining deals

WaTiki Waterpark passes

Starbucks offers

Juniper at Vertex Sky Bar access

AJ's Wicked Salon & Spa discount

Gaming benefits: $5 Free Play

Sol Vibe discounts

Daily pay through ZayZoon

Job summary

Four Points by Sheraton Deadwood is hiring a friendly Front Desk Associate to welcome guests, check in/out, and handle reservations with precision. You’ll provide information on local entertainment, services, and dining, while ensuring confidentiality and guest safety at all times.

Applicants should be 18+, proficient with MS Office and hotel software, and able to multitask in a fast-paced environment. This on-site role offers benefits, daily pay options, and opportunities for growth within LIV

Qualifications

• Must be 18 years or older.
• Strong computer skills and ability to learn hotel property management systems (PMS).
• Proven ability to multitask in a high-volume environment with attention to detail.

Responsibilities

• Make room reservations and check guests in and out.
• Issue room keys, pamphlets, discount cards, etc.
• Provide information about hotel services and local entertainment.

Skills

Front desk operations

Customer service

Communication skills

Multitasking

MS Office

Hotel PMS / POS systems

Tools

Hotel PMS

Job description

Join the team at Four Points by Sheraton in Deadwood, SD, where you'll discover a supportive atmosphere dedicated to fostering internal growth and service excellence. Here's why you should choose to be a part of our team:Supportive Team Atmosphere: Experience a workplace culture that values collaboration, teamwork, and mutual support, where every team member is encouraged to grow and thrive.Internal Growth Opportunities: Benefit from ample opportunities for professional development and advancement within the organization, allowing you to expand your skills and take your career to new heights.Focus on Service Excellence: Embrace a commitment to delivering exceptional service to our Guests, with a strong emphasis on excellence in hospitality, ensuring memorable experiences for every visitor.Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.Dining Deals: Get discounts on food and beverages at our outlets.WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.AJ's Wicked Salon & Spa: Enjoy 10% off products and services.Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.At Four Points by Sheraton in Deadwood, you'll not only find a job, but a supportive community dedicated to helping you reach your full potential while delivering outstanding service to our guests. Join us and become a valued member of our team today.ResponsibilitiesResponsible for making room reservations and checking guests in and out of the Hotel.Issues room keys, Pamphlets, discount cards, etc.Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all timesArranges transportation for guests.Compute bills, post charges, collects payment and makes change for guests.Runs various reports - hand written and computer.Maintain the cleanliness and neatness of the front desk and lobby area.Wear a uniform up to property standards and nametag at all times on property.Other duties may be assigned to meet business needs.Requirements:Must be 18 years or older.Must have strong computer skills and ability to learn hotel property management system(s).Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.Working knowledge of MS Office required, hotel property management systems a plus.Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.Dependable with reliable transportation and the ability to work a flexible schedule.Ability to stand for extended periods of time.Benefits for full-time Associates:Health / dental / vision / life401k plan with 3% match after one year of employmentCompany-wide discounts on hotel rooms and restaurantsWe offer daily pay to all Associates through ZayZoon!!!An equal-opportunity employer