Guest Services Pro - Flexible Hours, Training & Perks

Liv Hospitality; Deadwood (SD); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Hotel Discounts

Dining Deals

WaTiki Waterpark Passes

Starbucks Offers

Vertex Sky Bar access

Job summary

Liv Hospitality is hiring for a Front Desk Associate at the DoubleTree by Hilton in Deadwood, SD. You will welcome guests, manage check-in/out, provide information on local activities, and coordinate transportation and billing with accuracy.

The position requires strong communication, multitasking, and reliable transportation. The role helps ensure guest satisfaction and adherence to hotel standards at all times.

Qualifications

• High school diploma or equivalent preferred.
• Excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer skills and willingness to learn hotel software.

Responsibilities

• Handle room reservations and guest check-in/check-out.
• Issue room keys, brochures, and discount cards as needed.
• Provide information on hotel services and local attractions.
• Maintain confidentiality and safety of guest information.
• Arrange transportation for guests and process charges accurately.
• Run reports and manage front desk tasks and duties.
• Keep front desk and lobby area clean and presentable.
• Adhere to uniform standards and wear name tag at all times.

Job description

Liv Hospitality is hiring for a Front Desk Associate at the DoubleTree by Hilton in Deadwood, SD. You will welcome guests, manage check-in/out, provide information on local activities, and coordinate transportation and billing with accuracy.

The position requires strong communication, multitasking, and reliable transportation. The role helps ensure guest satisfaction and adherence to hotel standards at all times.