Guest Experience Associate — Free Bowling & Perks

Lucky Strike Entertainment; Columbia Township (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is hiring a part-time Greeter/Desk Attendant to welcome guests, manage the waitlist, and handle lane and equipment readiness. You will answer calls, ring sales, and assist bowlers with basic instructions in a lively entertainment setting.

Ideal candidates bring a friendly demeanor, strong telephone etiquette, and prior customer service experience. Physical duties include standing, lifting, and occasional long shifts in an entertainment venue.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Friendly demeanor

Excellent telephone etiquette

Customer service experience

Cash handling

Education

HS Diploma or equivalent

Tools

POS system

Central panel

P/A system

Job description

Lucky Strike Entertainment is hiring a part-time Greeter/Desk Attendant to welcome guests, manage the waitlist, and handle lane and equipment readiness. You will answer calls, ring sales, and assist bowlers with basic instructions in a lively entertainment setting.

Ideal candidates bring a friendly demeanor, strong telephone etiquette, and prior customer service experience. Physical duties include standing, lifting, and occasional long shifts in an entertainment venue.