Guest Experience Host: Greeter & Desk Attendant (Free Bowling)

Lucky Strike Entertainment; Aurora (CO); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free Bowling

Arcade Play $1

20% off Events

Food & Beverages 50% off

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and assist with lane and equipment needs. You will ring up sales, follow cash procedures, and log any equipment issues to keep lanes running smoothly.

The role emphasizes strong customer service, basic bowling instruction, and operating the POS system in a lively entertainment environment. Applicants must be at least 18 and able to work in a fast-paced setting.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Customer service

Telephone etiquette

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and assist with lane and equipment needs. You will ring up sales, follow cash procedures, and log any equipment issues to keep lanes running smoothly.

The role emphasizes strong customer service, basic bowling instruction, and operating the POS system in a lively entertainment environment. Applicants must be at least 18 and able to work in a fast-paced setting.