Guest Experience Associate - Create Memorable Moments

Build-A-Bear Workshop; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Kansas City, MO is seeking Bear Builder associates who are fun, easy-going, and team-oriented to engage with guests and create memorable experiences. You will help guests personalize furry friends and deliver exceptional service in a fast-paced retail environment.

Responsibilities include assisting guests in characterizing their bears, upholding brand standards, and collaborating with teammates to maintain a welcoming store atmosphere.

Qualifications

• High school diploma or GED equivalent.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful
• This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate.

Skills

Guest service

Teamwork

Interpersonal skills

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

Build-A-Bear Workshop in Kansas City, MO is seeking Bear Builder associates who are fun, easy-going, and team-oriented to engage with guests and create memorable experiences. You will help guests personalize furry friends and deliver exceptional service in a fast-paced retail environment.

Responsibilities include assisting guests in characterizing their bears, upholding brand standards, and collaborating with teammates to maintain a welcoming store atmosphere.