Guest Experience Associate — Contemporary Art Museum

Massachusetts Institute of Technology; Cambridge (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

MIT List Visual Arts Center in Cambridge, MA seeks a Visitor Services Staff Member. The role greets visitors, provides exhibition information, and helps ensure gallery security and smooth operations across exhibitions.

The position requires attending trainings, strong customer service skills, and flexibility for shifts including weekends. In-person venue on MIT campus, with occasional events and gallery duties as needed.

Qualifications

• High school diploma or equivalent.
• Excellent interpersonal, communication, and customer service skills.
• Experience working with the public in-person.

Responsibilities

• Greet and orient visitors to MIT List Visual Arts Center.
• Provide exhibition and general information to guests.
• Safeguard artwork by enforcing gallery protocols and maintaining security.
• Operate technical exhibition elements and assist with opening/closing procedures.
• Track attendance and assist with catalog sales; support events and exhibitions.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Problem-solving

Education

High school diploma

Job description

MIT List Visual Arts Center in Cambridge, MA seeks a Visitor Services Staff Member. The role greets visitors, provides exhibition information, and helps ensure gallery security and smooth operations across exhibitions.

The position requires attending trainings, strong customer service skills, and flexibility for shifts including weekends. In-person venue on MIT campus, with occasional events and gallery duties as needed.