Guest Experience Associate — Checkout & Customer Service

michaels; Clovis (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Job summary

Michaels is seeking team members to deliver friendly customer service, assist customers in locating products, and ensure a fast checkout experience. You will participate in truck unloads, stocking, and maintaining store recovery to uphold our brand standards.

As a part of Michaels, you’ll support Omni channel processes like Buy Online Pickup in Store and Ship From Store, with opportunities for training in custom framing and related duties.

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old.
• Ability to stand, move, and lift in a retail environment.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience with cash handling to standards.
• Engage customers in rewards programs and enrollments; educate on VOC surveys.

Skills

Retail experience

Customer service

Cash handling

Job description

Michaels is seeking team members to deliver friendly customer service, assist customers in locating products, and ensure a fast checkout experience. You will participate in truck unloads, stocking, and maintaining store recovery to uphold our brand standards.

As a part of Michaels, you’ll support Omni channel processes like Buy Online Pickup in Store and Ship From Store, with opportunities for training in custom framing and related duties.