Guest Experience Associate — Checkout & Customer Service

michaels

Clovis (CA)

On-site

USD 23,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

Employee discounts
401(k) with employer match
Medical coverage
Dental coverage
Vision coverage
Telemedicine services

Job summary

Michaels is seeking team members to deliver friendly customer service, assist customers in locating products, and ensure a fast checkout experience. You will participate in truck unloads, stocking, and maintaining store recovery to uphold our brand standards.

As a part of Michaels, you’ll support Omni channel processes like Buy Online Pickup in Store and Ship From Store, with opportunities for training in custom framing and related duties.

Qualifications

  • Retail or customer service experience preferred.
  • Must be at least 16 years old.
  • Ability to stand, move, and lift in a retail environment.

Responsibilities

  • Help customers shop, locate products, and provide solutions.
  • Provide a fast, friendly checkout experience with cash handling to standards.
  • Engage customers in rewards programs and enrollments; educate on VOC surveys.

Skills

Retail experience
Customer service
Cash handling

Job description

Michaels is seeking team members to deliver friendly customer service, assist customers in locating products, and ensure a fast checkout experience. You will participate in truck unloads, stocking, and maintaining store recovery to uphold our brand standards.

As a part of Michaels, you’ll support Omni channel processes like Buy Online Pickup in Store and Ship From Store, with opportunities for training in custom framing and related duties.

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