Guest Experience Associate (Cannabis Retail)

Renew Cannabis Co.; Ferndale, Northern (MI, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discount

401K with match

Job summary

Common Citizen is seeking a Guest Receptionist to be the friendly face of our Michigan provisioning center. You will check patients and customers in and provide a high level of customer service, ensuring a welcoming experience for every visitor.

Responsibilities include greeting guests, maintaining accurate patient and customer records in the POS system, scheduling appointments, and staying informed about our products and policies. A flexibility for varied shifts is required.

Qualifications

• Must have strong problem solving abilities.
• Experience in cash handling.
• Flexibility for varying shifts including weekends, days, and nights.
• The role requires high level of customer service and professionalism.

Responsibilities

• Ensure store is properly organized and stocked during all hours of business
• Strong communication for in-person or phone conversations
• Schedule/confirm appointments
• Promote a positive work environment, customer service oriented and follow policies and procedures
• Maintain product knowledge of the industry
• Greet customers when entering shop
• Entering and updating patient and customer information accurately with point of sales system
• Verify proper paperwork, documentation and identification

Skills

Problem solving

Cash handling

Shift flexibility

Job description

Common Citizen is seeking a Guest Receptionist to be the friendly face of our Michigan provisioning center. You will check patients and customers in and provide a high level of customer service, ensuring a welcoming experience for every visitor.

Responsibilities include greeting guests, maintaining accurate patient and customer records in the POS system, scheduling appointments, and staying informed about our products and policies. A flexibility for varied shifts is required.