Guest Experience Associate: Bowling & Counter Desk

Spanish Springs Lanes; Tacoma (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is hiring a Greeter/Counter Desk Attendant in the United States. You will warmly greet guests, manage the waitlist, and assist with lane assignments, shoe handling, and league preparations.

The role requires excellent telephone etiquette, a friendly demeanor, and basic cash handling with a POS system. Prior hospitality experience and the ability to work in a fast-paced entertainment venue are a plus.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Friendly and inviting demeanor

Cash handling

Education

HS Diploma or equivalent restaurant/hospitality experience

Tools

POS system

Job description

Lucky Strike Entertainment is hiring a Greeter/Counter Desk Attendant in the United States. You will warmly greet guests, manage the waitlist, and assist with lane assignments, shoe handling, and league preparations.

The role requires excellent telephone etiquette, a friendly demeanor, and basic cash handling with a POS system. Prior hospitality experience and the ability to work in a fast-paced entertainment venue are a plus.