On-Site Events & Guest Experience Associate

Platinum Coastal Group; Fayetteville (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Platinum Coastal Group in Fayetteville, NC is seeking an entry-level hospitality team member to support day-to-day guest service and live event execution in a highly interactive onsite environment.

This role emphasizes face-to-face guest contact, collaboration across departments, and the ability to stay composed in busy settings. On-the-job training is provided, making it accessible for candidates new to hospitality while delivering a polished guest experience.

Qualifications

• Guest-facing hospitality experience preferred but on-site training provided.
• Ability to handle busy environments with attention to detail.
• Strong interpersonal and communication skills.

Responsibilities

• Assist guests in person at events and in common areas.
• Support setup, registration, service areas, and event transitions.
• Provide information and respond to routine requests from guests.
• Work across departments to maintain a polished guest experience.

Skills

Teamwork

Events coordination

Customer service

Job description

Platinum Coastal Group in Fayetteville, NC is seeking an entry-level hospitality team member to support day-to-day guest service and live event execution in a highly interactive onsite environment.

This role emphasizes face-to-face guest contact, collaboration across departments, and the ability to stay composed in busy settings. On-the-job training is provided, making it accessible for candidates new to hospitality while delivering a polished guest experience.