On-Site Customer Experience Associate

Platinum Coastal Group; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site Customer Service Associate to greet customers, answer questions, and coordinate requests with the onsite team. This role emphasizes face-to-face interactions, a friendly demeanor, and the ability to communicate professionally in a fast-moving environment.

Prior related experience can help, but transferable skills from retail or hospitality are valued.

Qualifications

• Customer relationship management skills.
• Customer experience focus.
• Strong work ethic and reliability.

Responsibilities

• Coordinate requests with the appropriate onsite team.
• Follow up to support a positive customer experience.
• Greet and assist customers in person.
• Answer questions and explain services.
• Coordinate requests with the appropriate onsite team.
• Follow up to support a positive customer experience.

Skills

Customer relationship management

Customer experience

Work ethic

Job description

Platinum Coastal Group is seeking an entry-level, on-site Customer Service Associate to greet customers, answer questions, and coordinate requests with the onsite team. This role emphasizes face-to-face interactions, a friendly demeanor, and the ability to communicate professionally in a fast-moving environment.

Prior related experience can help, but transferable skills from retail or hospitality are valued.