On-Site Event Sales & Guest Experience Associate

Platinum Coastal Group; Miami (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group seeks an entry-level hospitality professional to support catering and event sales, coordinating client inquiries, event details, site visits, and internal follow-up. This role emphasizes guest contact and hands-on planning in-person at our Miami venue.

You will interact with guests, visitors, clients, attendees, and teammates daily, helping ensure a smooth experience from first contact to event day.

Qualifications

• Excellent interpersonal skills with guests and clients.
• Ability to handle multiple inquiries and coordinate details.
• Willingness to learn and receive on-site training.

Responsibilities

• Communicate with prospective and confirmed event clients
• Assist with property tours and in-person planning meetings
• Prepare event information and coordinate details with banquet teams
• Track inquiries, updates, and client follow-up

Skills

Sales management

Teamwork

Guest services

Job description

Platinum Coastal Group seeks an entry-level hospitality professional to support catering and event sales, coordinating client inquiries, event details, site visits, and internal follow-up. This role emphasizes guest contact and hands-on planning in-person at our Miami venue.

You will interact with guests, visitors, clients, attendees, and teammates daily, helping ensure a smooth experience from first contact to event day.