Guest Experience Associate

Travel + Leisure Co.; Deer Harbor (WA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid time off

Wellness program

Job summary

Travel + Leisure Co. in Deer Harbor, WA seeks a Guest Services Associate to warmly welcome guests, share information about the resort and local attractions, and assist with registrations from check-in to checkout.

You will guide guests through the registration process, issue unit keys, provide room rate quotes, and respond promptly to inquiries while handling cash and card transactions. We offer a comprehensive benefits package including medical, dental and vision coverage, a 401(k) with

Qualifications

• Polished appearance and positive attitude.
• Excellent English communication skills, both written and spoken.
• Ability to solve problems with minimal supervision.
• Basic math skills and cash handling knowledge.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests and provide information about the resort and area attractions.
• Guide guests through the registration process, issue unit keys, and confirm reservations.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts and complete money handling responsibilities.
• Complete check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals and groups.
• Provide guests with room rate quotes and respond to inquiries promptly.

Skills

Professional appearance

English proficiency

Problem solving

Cash handling

Multitasking

Attention to detail

Computer skills

Job description

Travel + Leisure Co. in Deer Harbor, WA seeks a Guest Services Associate to warmly welcome guests, share information about the resort and local attractions, and assist with registrations from check-in to checkout.

You will guide guests through the registration process, issue unit keys, provide room rate quotes, and respond promptly to inquiries while handling cash and card transactions. We offer a comprehensive benefits package including medical, dental and vision coverage, a 401(k) with