Resort Front Desk & Guest Experience Host

Travel + Leisure Co.; Moab (UT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Wellness program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist at registration, quote room rates, and help with reservations at our resorts.

You will handle cash and card transactions, respond to guest inquiries, provide information about the resort and local attractions, and maintain accurate guest folios while delivering friendly, professional service. Join a dynamic team in a hospitality-focused environment where teamwork, attentiveness, and a guest-first mindset

Qualifications

• Professional appearance and positive attitude.
• Excellent English reading and writing skills.
• Ability to solve problems with minimal supervision.
• Basic math skills and cash handling procedures.
• Multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsibilities

• Greet guests and guide them through registration to checkout.
• Issue unit keys and provide information about the resort and attractions.
• Process cash and credit card transactions accurately.
• Balance cash receipts and handle money per procedures.
• Complete checkout procedures and verify guest folios.
• Reserve and confirm reservations for individuals or groups.
• Provide guests with room rate quotes and respond to inquiries promptly.

Skills

Professional appearance

Excellent communication

Problem solving

Math skills

Multitasking

Attention to detail

Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist at registration, quote room rates, and help with reservations at our resorts.

You will handle cash and card transactions, respond to guest inquiries, provide information about the resort and local attractions, and maintain accurate guest folios while delivering friendly, professional service. Join a dynamic team in a hospitality-focused environment where teamwork, attentiveness, and a guest-first mindset