Guest Experience Ambassador – Part-Time Front Desk

Highgate Hotels, LP; Las Vegas (NV); Presencial; USD 34.000 - 47.000; A tiempo parcial

Descripción de la vacante

Westin Las Vegas is seeking a Guest Experience Ambassador to deliver exceptional guest service and support Front Office operations. The role combines front desk duties with room inventory management and arrival planning to ensure a seamless guest journey.

Ideal candidates have a High School Diploma or GED and at least 1 year in hospitality or guest services, with preference for Marriott systems experience and prior hotel front desk exposure.

Formación

• High School Diploma or GED required.
• One (1) year of hospitality, customer service, or related experience preferred.
• Previous hotel front desk, reservations, or rooms control experience preferred.
• Experience working with Marriott systems and brand standards is a plus.

Responsabilidades

• Welcome guests in a friendly, professional manner.
• Complete guest check-ins and check-outs accurately.
• Respond promptly to guest requests and service recovery opportunities.
• Promote Marriott Bonvoy enrollment and upsell opportunities.
• Maintain a positive guest experience throughout interactions.

Conocimientos

Customer service

Communication

Hospitality

Educación

High School Diploma or GED

Herramientas

Marriott systems

Descripción del empleo

Westin Las Vegas is seeking a Guest Experience Ambassador to deliver exceptional guest service and support Front Office operations. The role combines front desk duties with room inventory management and arrival planning to ensure a seamless guest journey.

Ideal candidates have a High School Diploma or GED and at least 1 year in hospitality or guest services, with preference for Marriott systems experience and prior hotel front desk exposure.