Guest Experience Ambassador - Part-Time

Bass Pro Outdoor World; Town of Sun Prairie (WI); Vor Ort; USD 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Discounts on goods

Dental plan

Vision plan

Voluntary benefits

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Zusammenfassung

Bass Pro Shops is seeking a friendly Greeter to welcome every guest. You will greet customers, assist with merchandise, share information about promotions, and hand out promotional materials while maintaining a clean, organized front-end area.

You will adhere to dress code, provide excellent service, manage guest check-ins for firearms per SOP, and promote CLUB Membership programs, in-store pickup, and other services. Prioritize safety, teamwork, and a cheerful attitude.

Qualifikationen

• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Aufgaben

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.
• Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela's, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.
• Checks in all customers' merchandise for return.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Remains aware of all "Special events" in the store and informs customers of details of events, sales, or promotions. Additionally, will provide customers with promotional materials to support special events.
• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
• Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.

Kenntnisse

Excellent organization

Customer service experience

Verbal & written communication

Adaptability

Self-motivation

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Bass Pro Shops is seeking a friendly Greeter to welcome every guest. You will greet customers, assist with merchandise, share information about promotions, and hand out promotional materials while maintaining a clean, organized front-end area.

You will adhere to dress code, provide excellent service, manage guest check-ins for firearms per SOP, and promote CLUB Membership programs, in-store pickup, and other services. Prioritize safety, teamwork, and a cheerful attitude.